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Mar 2 / 12:43pm

10 Key SEO Strategies Every Facebook Page Owner Should Know

magnifyingglass2Facebook Pages are increasingly becoming a “second home page” for businesses online. And while more and more Page owners are learning how to become expert Facebook marketers, Facebook has recently created many new opportunities for Pages to get more traffic through the tried and true methods of – you guessed it – search engine optimization (SEO).

While Facebook’s “viral channels” – the News Feed, invitations, and messages – play a central role in the spread of content through Facebook, employing important SEO tactics within your Facebook Page can help your Page reach more and more Facebook fans. While viral distribution can help you reach people your fans are directly connected to, search engine optimization exposes your Facebook Page to Facebook’s entire userbase. In fact, Facebook itself has taken major steps to improve its own SEO during recent weeks and months, creating opportunities for Page owners to benefit directly while creating value for Facebook at the same time.

So, without further ado, here are 10 SEO strategies and tactics every Facebook Page owner should know:

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Filed under  //  facebook   howto   SEO  

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Feb 27 / 1:46am

Google Analytics for Facebook Fan Pages

How to setup Google Analytics on your Facebook fan pages

The workaround we use in our code is to include Google Analytics as an image instead of setting the standard Javascript. This method tracks every visitor to the custom facebook pages on Google Analytics. It required a combination of server side cookie management and an additional <img> tag to the bottom of the facebook fan page. Here are the steps to get Google Analytics working on your facebook fan page.

1) Setup Google Analytics account. If you already have one, create a new website profile. You can name it facebook.com or facebook.com/your_page_name. You will finally get your tracking code which looks like this UA-3123123-2
2) Create your custom img tag for each of your pages you like to track. EG: contact form, services, products etc. You can use our tool to create the Google Analytics link generator for Facebook pages.
3) Add the entire custom image html tag from step 2 to the bottom of each Facebook fan page that you need to track.

That is all there is to it! Google Analytics is not real-time, so you will need to give it some time. Approximately a day before you see the fruits of your “hard” work.

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Filed under  //  analytics   facebook   howto   social media  

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Feb 27 / 1:43am

Google Analytics for Facebook Fan Pages

How to setup Google Analytics on your Facebook fan pages

The workaround we use in our code is to include Google Analytics as an image instead of setting the standard Javascript. This method tracks every visitor to the custom facebook pages on Google Analytics. It required a combination of server side cookie management and an additional tag to the bottom of the facebook fan page. Here are the steps to get Google Analytics working on your facebook fan page.

1) Setup Google Analytics account. If you already have one, create a new website profile. You can name it facebook.com or facebook.com/your_page_name. You will finally get your tracking code which looks like this UA-3123123-2
2) Create your custom img tag for each of your pages you like to track. EG: contact form, services, products etc. You can use our tool to create the Google Analytics link generator for Facebook pages.
3) Add the entire custom image html tag from step 2 to the bottom of each Facebook fan page that you need to track.

That is all there is to it! Google Analytics is not real-time, so you will need to give it some time. Approximately a day before you see the fruits of your “hard” work.

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Filed under  //  analytics   facebook   howto   social media  

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Feb 22 / 11:46pm

You're Using Social Media but Just Who Is Overseeing It All? - Advertising Age - Digital

As brands try to foster loyalty with Facebook pages, show innovation on blogs and address customer concerns on Twitter, social media is threading its way through the marketing and sales, research and development, customer-service departments and more. All of which gives rise to the question: Just whose job is it anyway? Answer: everyone's -- so it's important to get all those disciplines working together.

Take Ford Motor Co. for example. The automaker saw $2.7 billion in profit for 2009 -- a huge turnaround from a record loss the prior year -- and it smartly used social media to help disassociate it from the bankruptcies and bailouts of its rivals. But that required breaking with custom at Ford and pooling the resources of marketing and corporate communications.

"We've been living this for the past year," said Scott Kelly, Ford's digital-marketing manager. "Historically, we had very little interaction with public affairs, but ever since the congressional bailout for the other two automakers, we needed to combine marketing and public-affairs forces to get the right message out around Ford so we didn't get dragged down by GM and Chrysler."

Gettin in early
In late 2008, Ford brought together the teams from what was then called public affairs (now corporate communications) and marketing to plan all efforts simultaneously. That means Ford's Global Digital and Multimedia Communications Director Scott Monty is now involved in marketing's launch-planning meetings. "In the past, public affairs were brought in at the end," said Alex Hultgren, Ford's digital-media manager. Now, Mr. Kelly said, "I talk to people in public affairs daily, where it used to be monthly."

Couldn't agree more -- social media is sth. that needs to be taken throughout the company.

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Filed under  //  howto   social media  

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Feb 12 / 8:23am

Why Twitter Will Endure - NYTimes.com

Like many newbies on Twitter, I vastly overestimated the importance of broadcasting on Twitter and after a while, I realized that I was not Moses and neither Twitter nor its users were wondering what I thought. Nearly a year in, I’ve come to understand that the real value of the service is listening to a wired collective voice.

Not that long ago, I was at a conference at Yale and looked at the sea of open laptops in the seats in front of me. So why wasn’t my laptop open? Because I follow people on Twitter who serve as my Web-crawling proxies, each of them tweeting links that I could examine and read on a Blackberry. Regardless of where I am, I surf far less than I used to.

At first, Twitter can be overwhelming, but think of it as a river of data rushing past that I dip a cup into every once in a while. Much of what I need to know is in that cup: if it looks like Apple is going to demo its new tablet, or Amazon sold more Kindles than actual books at Christmas, or the final vote in the Senate gets locked in on health care, I almost always learn about it first on Twitter.

The expressive limits of a kind of narrative developed from text messages, with less space to digress or explain than this sentence, has significant upsides. The best people on Twitter communicate with economy and precision, with each element — links, hash tags and comments — freighted with meaning. Professional acquaintances whom I find insufferable on every other platform suddenly become interesting within the confines of Twitter.

by David Carr

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Filed under  //  howto   twitter  

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Jan 20 / 2:20am

How to use Twitter to grow your online business

1. The Basics - tell people who you are

It never ceases to amaze me how many people still fail miserably at this first hurdle. When you are setting up your Twitter profile you can set up an avatar/photo, your name, your Twitter username and a 160 character bio. This is so when people visit your Twitter page they can instantly see who you are and what you’re all about. The first thing I do when I’m “followed” by someone on Twitter is look at their profile page to see who they are, what they do and if I think they’re worth following in return.

2. Publicise your Twitter URL whereever you can

3. Don't be vain Don’t fall into the trap of thinking that it’s cool to follow as few people as possible but still expect to have hundreds of followers yourself.

4. The juicy bits - join the conversation

5. Network

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Filed under  //  business   howto   twitter  

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Jan 16 / 8:56am

140 Twitter Tips

 

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Filed under  //  howto   twitter  

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Jan 14 / 12:53pm

Warum Unternehmen twittern müssen - Interview mit Nicole Simon auf Handelsblatt.com

Dürfen Twitter-Nachrichten persönlich sein?

Es ist durchaus üblich, dass Firmen-Accounts von mehreren Mitarbeitern bestückt werden. Dann kann man beispielsweise Namenskürzel am Ende eines Tweets, also einer Mitteilung, verwenden. Das hat sich inzwischen durchaus etabliert. Bei den Inhalten kommt es darauf an, wen man erreichen will, etwa Kunden oder Medienvertreter. Kundensupport ist sehr aufwändig. Man sollte sich daher schon vorher sehr genau überlegen, wie viel Zeit man in einen Account stecken kann. Inhaltlich bieten sich an: Informationen über neue Produkte, Links auf interessante Webseiten, Antworten auf andere User. Das wären die klassischen Sachen, die man in diesem Umfeld twittern kann. Die Deutsche Bahn twittert auf einem speziellen Account nur über Jobs. Für ein solches Großunternehmen ist das eine adäquate Verwendungsweise von Twitter. Wenn ich zum Beispiel ein Klempner bin, der draußen unterwegs ist, dann kann ich vielleicht damit anfangen, mit meinem Handy aus dem Leben eines Klempners zu twittern. Nur muss ich mir dann überlegen, ob mein Firmenalltag spannend genug ist, damit Kunden oder Medien sich das alle Nase lang anschauen möchten. Da muss man an einem Punkt ansetzen, an dem man sagt: Ich bin kein Gelegenheitstwitterer, der ab und zu nur Banales wie „Trinke gerade Kaffee“ twittert. Man muss vorher einen Plan haben. Und dieser Plan will dann auch ausgeführt sein, etwa durch Mitteilungen wie: „Unsere Mitarbeiter sind heute auf Messe XY ...“, „Bringen ein neues Produkt heraus ...“ oder „Freuen uns über neue Pressemitteilung ...“ Das klingt einfach, wenn jemand wie ich das sage, weil ich verstanden habe, dass man nicht einfach werbende Nachrichten ins Volk streuen kann. Ich weiß intuitiv, dass man diese Nachrichten anders formulieren muss. Wer Twitter einfach nur als weiteren Push-Kanal sieht und aus der Web-1.0-Welt kommt, versteht die Zusammenhänge in der „neuen Welt“ nicht, weil er in dieser Welt nicht lebt und Gefahr läuft, sich sehr schnell unbeliebt zu machen. Das hat auch stark mit Konventionen zu tun, die eine Gesellschaft im Umgang miteinander hat. Das gilt hier ganz genauso.

Muss ich mich denn als Unternehmer klar entscheiden, ob ich rein nüchterne Nachrichten über mein Unternehmen verbreite, oder dürfen es auch mal eher menschelnde Inhalte sein?

Meine Antwort darauf lautet: Persönlich, aber nicht privat. Wenn Sie an die klassische Kommunikation denken, erwarten Sie nicht unbedingt, dass Sie etwas aus dem Alltag der Mitarbeiter mitbekommen. Auch ein Mitarbeiter oder ein Chef können natürlich privat twittern, aber für das Bild der Firma will man die Menschen hinter der Firma sehen. Und wenn zum Beispiel ein gesamtes Unternehmen anfängt zu twittern und jeder updatet so ab und zu mal mit dem, was in der Firma passiert, dann kann das ja einen Einblick hinter die Kulissen erlauben.

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Filed under  //  corporate   howto   twitter  

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Jan 14 / 8:59am

25 Social Media Marketing Tips from Dell, Comcast, HP, Wells Fargo, Best Buy, General Mills, Ford, UPS, Home Depot, Cirque du Soleil - Online Marketing Blog

joseph-jaffe-crayon
Joseph Jaffe – President of Crayon and best selling author of multiple books on advertising and new media.

Can you share 3-5 tips for companies trying to make sense out of defining a social media strategy?

  1. Don’t cede control completely to your consumers. They don’t want it. Meet them halfway. Partner with them. Work with them
  2. Marketing is not a campaign; it’s a commitment. If you want lifetime relationships with your consumers, you need to invest in them…genuinely…for life. Begin with investing in what we call at crayon, “commitment to conversation” (monitoring, optimization, response, outreach etc.)
  3. Learn to deal with negativity. You want the love, but can’t deal with the hate. Criticism is not your enemy; apathy and indifference are. Any negative response from consumers (whether by blog, e-mail or customer service inquiry) is a cry for help AND an acknowledgement that they care (enough to reach out to you…)
  4. As per my earlier point, think strategically. We’re currently working with some of our clients to define a social networking strategy BEFORE cart before the horse deploying a “Facebook App” for example
  5. That said, we also advise companies to invest in “well-structured experimentation”. We distill this into a very real and workable number – 4: 4 experiments over a calendar year. Is 1 experiment per quarter that unrealistic or irrationally exuberant? I think not.

 

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Filed under  //  Comcast   dell   Ford   howto   HP   social media   tips   Wells Fargo  

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Jan 11 / 5:39am

How to write great Tweets — 10 lessons learned from the @wired Twitter account

The 7 Step Evolution of the Perfect Tweet

Step 1. Get my initial thought down… I want to talk about the 1 Wired Wish contest… I want a retweet element… I want to talk about the prize:
Tell us your 1 Wired Wish for a chance at a $10,000 prize package. (pls RT for a chance at an iPod touch)  URL

Step 2. Shorten the $10,000 to $10k to save some space… Remove parentheses as they aren’t needed:
Tell us your 1 Wired Wish for a chance at a $10k prize package. pls RT for a chance at an iPod touch  URL

Step 3. Since the prize money is pretty huge, I want to lead with $10k. Idea to go with alliteration (geek gear grabs) for effect:
$10k in geek gear up for grabs. Tell us your 1 Wired Wish. Pls RT for a chance at an iPod touch  URL

Step 4. Try it with “10 grand” instead of $10k to add another “g” in there, then shorten to 10Gs. Add caps on the G’s for effect:
10Gs in Geek Gear up for Grabs. Tell us your 1 Wired Wish. Pls RT for a chance at an iPod touch  URL

Step 5. I thought the fact that the iPod was Wired-engraved was cool, so I added that. Didn’t want to, but removed the word “please.” Felt that this wasn’t so much asking a favor (please retweet this) as a command (you need to retweet this for the chance to win).
10Gs in Geek Gear up for Grabs. Tell us your 1 Wired Wish. RT for a chance at Wired-engraved iPod touch

Step 6. Need some more space, so change “for” to “4″ and “to win” to “2win.” Added caps on WIRED. Added url to see how long that was. Definitely made sure there was room to reweet… wasn’t just that we want people to retweet… it was an essential part of this.  Test everything a few times.
10Gs in Geek Gear up 4 Grabs. Tell us your 1 Wired Wish. RT for a chance 2win WIRED-engraved iPod touch http://ow.ly/Nbsf

Step 7. Make sure to do the follow-up and keep your promise. The next day, picked a winner that had retweeted it and reached out to him. Sent him his prize. He retweeted that he won.

End result was a very good number of clicks and retweets.

BTW… the contest goes until Feb 2, 2010, so hey… Enter to win $10,000 from Wired.

wired-tweet-1-wired-wish

Key Takeaways

- Having a huge audience was a little bit daunting at first, but I quickly settled in and found my voice while staying true to the Wired brand. Know your limitations and just take a little more time.
- Don’t be afraid to go through a few rounds of copy.
- I had one major change in talking about twitter and social media. The selling points I was telling people all year were: It’s free, it works (we’re getting more traffic),  it’s fun and interactive, it doesn’t take a lot of time.

Well, I’m ready to rehash that last point a bit. Yes, you can quickly find a story and tweet it in a minute. However, I found myself taking more time looking for the breaking trend or hot story, time making sure it was accurate and hadn’t been mentioned before, more time crafting the tweet and testing it, and more time analyzing (ok, obsessing a bit) over all the cool stats you can glean from what you’re doing). So maybe it doesn’t take a TON of time, but let’s just say you can spend a lot of time on it if you let it.

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Filed under  //  howto   twitter   wired  

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